Price Match Promise
At Mountain Sports, we are committed to delivering a fantastic selection of products at the most competitive prices. We constantly monitor our key competition to make sure we are not beaten on price. Our Price Promise gives you the added security that should you find a product at a lower price anywhere within the EU, either in-store or online, we will match it for you.
To take advantage of our Price Promise:
- Simply email evidence of the lower price to us. This can be, for example, a copy of an ad, a screen grab or a reference to a web page that the team can use to verify the price based on the Terms & Conditions below. The more information you can provide the quicker and easier it will be for us to verify your price challenge to give you the best price possible.
The conditions of our Price Promise are as follows:
- The product in question must be identical in style, year, specification, size and colour.
- The competitor store or website must have the product in stock and available for immediate purchase or delivery.
- The Price Promise can be claimed against any competitor based in the UK Mainland or the EU Countries, in-store or online. However, they must be an authorised retailer, i.e. not a sole trader or auction site
- Where we match an internet price we will take the competitor’s shipping cost into account to work out the total price.
- Where we are comparing a price in a different currency to that used on our website we will convert this to GBP (£) at the exchange rate in effect at the time of purchase on XE.com
- We will match only against the advertised price offered by the competitor, i.e. this does not include additional promotional activities such as loyalty card points, cashback schemes and voucher codes.
- All Price Promise transactions are carried out at the discretion of Mountain Sports.
- We reserve the right to withdraw the Price Promise at any time.